Mobilemax - Package Delivery
Orders placed on the Mobilemax.pt website may be delivered by various logistics partners, to the address indicated at the time of ordering.
How are orders delivered?
Orders placed are delivered by one of the logistics partners, to the address indicated in the fields in the “Postal Address” section in the shopping cart.
Deliveries are made from Monday to Friday in mainland Portugal at pre-defined time intervals, which you must select at check-out.
If you are not at the delivery address, you must contact the logistics partner and follow their instructions.
What is the price of my delivery? Are there free deliveries?
Shipping costs will be calculated according to the values charged by the logistics partner and presented in the shopping cart next to the value of the items and added to the total value of the order.
If you have a coupon or voucher applicable, the delivery cost will be calculated after discounting coupons and applying discounts.
Delivery times: when will I receive my order?
Delivery time depends on the delivery service you choose and the logistics partner. Deliveries may take up to 2 weeks depending on the availability of the item and location of the delivery address.
In the case of unforeseen events or unforeseen circumstances, these may, on occasion, lead to longer delivery times.
Can I track my delivery?
If the logistics partner provides a platform for tracking orders, the order code will be sent so that you can track it on the platform designated for this purpose.
Shipping and delivery estimates.
All deadlines are an estimate of the time it takes between dispatch of products from our warehouses and delivery to the postal address and may change at any time without prior notice. Items in the order will be dispatched when available for delivery. Items marked “Dispatched in X hours” are dispatched from our warehouse after the indicated hours.
An email will be sent at the time of dispatch to the email entered in the email field in the shopping cart. Where you will be informed of the estimate for delivery of the order. To resolve problems with orders, you should contact the logistics partner's customer support. The days and times indicated are always counted as working days.
